Scope

Adroit Corporate Services Private Limited (incorporated in 1994) has adopted this Privacy Policy to ensure that we set standard processes and to protect the personal information that we collect online or offline. Privacy Policy helps us to understand use of the website and signifies your acknowledgement and consent to this. We protect the users and data online. Please read and understand the Privacy Policy carefully before using this website. This policy defines information collection, use, sharing and processing of personal information by Adroit Corporate Services Private Limited). This policy highlights how you can update, manage, export, and delete your information. Privacy Policy applies to visitor, user visiting, prospective customers and their representatives and client or group websites. The “Website” means "www.adroitcorporate.com", any sub-domains, mobile or any other format and versions. This Privacy Policy was last updated on January 01, 2020.We reserve rights to change Privacy Policy as per business goal, legal requirements or to meet changing business dynamics. We collect online/offline feedback and information to provide excellent services to all of our users, visitors, existing clients and prospective new clients. Please review this Privacy Policy periodically and regular basis so that you will be up to date on our most current policies, processes and practices. Please note some privacy rights and obligations may differ in certain locations based on local authorities and law. The Privacy Policy applies to all forms of feedback, questionnaire, information (physical and digital), whether collected electronically, file/folder or in hard copy format. We may use your personal information to interact with you on third party social networks.

Collection of Personal Information

We use your personal details to respond to your requests promptly and to improve our processes. Personal information is any information that can be used to identify an individual or group or company, and may include details such as your full name, date of birth, short name, contact address, email ID, contact number, mobile number, geographic location, login information, marketing links, company affiliation, billing and shipping address, online payment card information or Request for Proposal (RFP) / Request for Quote (RFQ) details. In some cases we collect browser type, browser settings, device type, operating system, mobile network details including service provider name and contact number, application version number, details of data transfer and IMEI number. Any details which are related to online payment are securely processed and transferred by using high level encryption as we do not store any online payment details on our website or server or any local drive. We use your contact address, email address, phone number, and other information to directly communicate with you and the company stake holders. Our sales and marketing team uses this information to contact you and discuss your business requirement in order to provide you with a best suitable solution as we strongly feel we can add value to your business. Also we will send you proposal, invoice, receipts, reminders and other transactional emails or communication. None of the collected information is sold to any 3rd party organization/groups.

Examples of collection of information

1) Directly entered by visitors or customers in online pages or applications to receive email notification, open accounts and feedback/questionnaires conducted, etc.
2) Available in hard copy/publications sold in the market and information publicly disclosed in newspapers or on internet/intranet of company
3) Details collected via verbal/phone conversation from customers through the provision of products and services
4) Customer himself/herself are sharing the data
5) Range of persons/groups share the information/data

Accuracy and Security of Personal Information

We continuously put efforts to make it easy for you to keep your personal information up to date and to help us maintain its accuracy. Our Privacy Policy does not apply to information that we collect about businesses or companies however it is applicable to information about people in those businesses, organizations or companies. We use industry-standard technologies when transferring and receiving data exchanged between our company and other companies to help ensure its security. We take reasonable efforts and steps to protect your personal data from getting loss, misuse or unauthorized access, disclosure, and alteration. This privacy policy may be edited/amended from time to time consistently as per the business requirements. We educate all of our employees, executives and seniors so that they understand the importance of protecting personal information and hot to handle it properly. We continually review and improve our processes and management systems to protect personal data or collected information. We will use our best tools and techniques to ensure that personal information is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be collected and used. Security parameters are as below:

1) We take all reasonable precautions to protect the personal information
2) We are not responsible for privacy or security practices of any third party
3) We are not liable for any loss, damage or claim arising out of another person’s use of your personal information
4) Individual suspects any misuse or loss of, or unauthorized access to, their Personal Information, they should let us know immediately
5) We may refuse a request or not be able to provide access to all the details we shared about an individual 6) We use regular Malware Scanning
7) We implement a variety of security measures
8) All online transactions are processed through a secured and authenticated gateway provider
9) Our applications and website is scanned on a regular basis for security and known vulnerabilities
10) All sensitive/payment related information you supply is encrypted via Secure Socket Layer (SSL) technology

Retention of Personal Information

Adroit Corporate Services Private Limited will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Your Rights

Rectification: You have the right to rectify the inaccurate personal data Opt-Out: If you decide to opt-out, we may not be able to provide certain features of the products and services to you and your ID will be immediately removes you from our marketing / promotional / services list OR you can please reply to us with ‘opt-out’ in your email subject or body to do so Access: We shall allow only authorized individual/company/group should have access to their personal details and allow them to correct, amend or delete inaccurate information. Our partners or affiliated companies may have access to an individual's personal data on request and need to know basis Choice: Users have full control and rights to change the status of their details to Sensitive Personal Information Response: We will respond to your request / queries within an appropriate defined timeframe and provided with a written response Withdraw Consent: You may withdraw your consent at any time by unsubscribing from an email list or sending us an email Note We are committed for better services by preserving online privacy of all the Users, Customers, and Attendees data who are coming to our Website, including children. Our Website is a general audience Website, and we do not knowingly / deliberately collect personal information about children or provide services to children below 18 years of age. Our products and services are all directed to people who are above the age of 18.

Updates to this Privacy Policy

Adroit Corporate Services Private Limited reserves the right to make changes to this Privacy Policy. In case of any major process / rules changes, we take reasonable measures to notify you of these changes .i.e. posting revised Privacy Policy on our website and on all digital medium. You may contact us by using our standard contact form in case of any queries or need clarification regarding any of the privacy points mentioned above.

Contact Details for questions and feedback

All correspondence with regards to privacy should be addressed to Data Security Officer at info@adroitcorporate.com

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